Social Services

Social Services

The Schaumburg Police Department has three licensed social workers on staff who are available to assist residents with a variety of individual and family matters, including:

  • Domestic violence
  • Senior citizen needs
  • Alcohol and drug abuse
  • Juvenile problems
  • Divorce
  • Financial needs
  • Sexual assault
  • Other crisis
  • Mental illness
  • Information and referrals

The Schaumburg Police Department cares about the safety and well-being of our residents. Our experienced team of social workers can assist you with your unique situation. Staff will review what is going on in your life and relationships and help determine a course of action.

There is no fee for this service.

If you find yourself in immediate danger, please dial 911 for the fastest response.

To assist the community, the police department maintains a closet stocked with essential items that can be distributed to residents with emergent needs.

Currently, the department is looking for the community’s assistance in stocking the closet. Donations can be made online through the department’s Amazon Wish list. Any items ordered from this list will be delivered directly to the police department’s social services unit. Police and social workers will distribute these items when they assist individuals and families with emergency needs. For more information about receiving services or donating, contact Kristin Jordan at kjordan@schaumburg.com or dial 311 in Schaumburg.

You are not alone. Help is available.If you are in crisis and need help, please consult one of the following toll-free national hotlines. All hotlines are free. If you are in immediate danger, dial 911 for the fastest response.

Suicide and Crisis Lifeline
Call 988
TTY: Use your preferred relay service or dial 711 then 988
Chat online

National Domestic Violence Hotline
Call 1-800-799-SAFE (7233)
TTY: 1-800-787-3224
Chat online
Text “START” to 88788

Substance Abuse and Mental Health Services Administration (SAMHSA)
Call 1-800-662-HELP (4357)
TTY: 1-800-487-4889
Text your ZIP code to 435748 (HELP4U)

CONTACT
Police Social ServicesDial 311 in Schaumburg or call (847) 895-4500 and ask to be connected to one of the village’s social workers.

Kristin Jordan

Supervisor of Human Services Email

OTHER RESOURCES